Acceptance and eligibility

By accessing the website, purchasing a product, submitting information, or otherwise using our services, you agree to these Terms of Service and all policies incorporated by reference.

You must be legally capable of entering into a binding agreement in your jurisdiction. When using the website on behalf of a company, household, or other organization, you confirm that you are authorized to accept these terms on its behalf.

Accounts and customer information

You are responsible for providing accurate, complete, and current information when creating an account, checking out, or contacting support. You are also responsible for protecting your account credentials and restricting access to your device.

Please notify us promptly if you believe your account has been accessed without authorization. We may suspend or close accounts associated with fraudulent activity, misuse, security concerns, or repeated violations of these terms.

Products, ingredients, and food information

We aim to present product descriptions, photographs, ingredients, sizes, flavors, nutritional details, and availability as accurately as reasonably possible. Packaging, ingredients, formulations, serving suggestions, and manufacturer information may change without advance notice.

The physical product label and packaging should be treated as the most current source of product information. Before purchasing or consuming any product, review the label for ingredients, allergens, dietary suitability, preparation instructions, storage directions, and expiration information.

• Do not rely solely on website photographs to determine portion size, color, texture, or packaging appearance.
• Dietary tags describe available product information but do not replace review of the complete product label.
• Customers with allergies, sensitivities, dietary restrictions, or medical concerns should consult an appropriate professional when necessary.

Orders and order acceptance

An order confirmation acknowledges that we received your order request. It does not guarantee final acceptance, product availability, or shipment. An order is accepted when it has been processed for fulfillment or dispatched.

We may limit quantities, request additional verification, correct errors, or cancel an order when products are unavailable, payment cannot be verified, pricing is incorrect, fraud is suspected, delivery restrictions apply, or fulfillment is not reasonably possible.

When an order is canceled after payment has been captured, the applicable amount will be returned to the original payment method. Processing time for a refund may depend on the payment provider or financial institution.

Pricing, taxes, and payment

Product prices are shown in the currency displayed at checkout and may change at any time before an order is submitted. Applicable taxes, shipping charges, discounts, and other order costs will be shown during checkout when available.

You authorize us and our payment service providers to charge the payment method selected at checkout for the total amount displayed. Payment authorization may be declined or delayed by your card issuer, bank, digital wallet provider, or fraud prevention service.

If a pricing, promotional, tax, or product information error is discovered, we may contact you for instructions, correct the order, or cancel the affected item or transaction.

Shipping and delivery

Orders are generally prepared and shipped within 3–5 business days after payment confirmation. This timeframe is an estimate and may be affected by order volume, product availability, carrier operations, weather, holidays, address verification, or other circumstances outside our reasonable control.

You are responsible for providing a complete and deliverable shipping address. Additional charges resulting from an incorrect address, refused delivery, failed delivery attempt, or unclaimed shipment may be the customer’s responsibility where permitted.

Risk of loss and ownership of products transfer according to applicable law and the shipping method used. Carrier tracking information is provided for convenience and may not update in real time.

Returns, refunds, and order concerns

Returns and refunds are governed by our Refund Policy. Because Yumora sells food, beverages, and other consumable products, eligibility may be limited by food safety, hygiene, product condition, and applicable law.

Opened, used, consumed, damaged after delivery, improperly stored, or temperature-sensitive products may not be eligible for return. Please contact customer support promptly if an item arrives damaged, defective, incorrect, or materially different from what was ordered.

We may request photographs, packaging details, lot information, order information, or other reasonable evidence before approving a replacement, credit, refund, or other resolution.

Promotions, discount codes, and store credit

Promotions, discount codes, bundles, gifts, samples, and store credits may be subject to separate conditions, including eligibility requirements, exclusions, expiration dates, quantity limits, and restrictions on combining offers.

Unless stated otherwise, promotional offers have no cash value, cannot be transferred or resold, and may be modified or withdrawn before an eligible order is completed. Misuse of promotions may result in cancellation of the discount or order.

Acceptable use of the website

You may use the website only for lawful personal or commercial purchasing purposes consistent with these terms. You may not interfere with the operation, security, availability, or integrity of the website.

• Do not submit false, misleading, fraudulent, threatening, abusive, or unlawful information.
• Do not attempt to access restricted systems, accounts, data, or administrative functions.
• Do not introduce malware, automated attacks, scraping systems, or technology that creates an unreasonable load.
• Do not reproduce, sell, exploit, or commercially republish website content without authorization.
• Do not use the website to violate intellectual property, privacy, consumer protection, or other legal rights.

Intellectual property

The Yumora name, visual identity, website layout, graphics, product curation, written content, photographs, icons, interfaces, and other original materials are owned by or licensed to Yumora and are protected by applicable intellectual property laws.

You may view and use the website for ordinary shopping and personal reference. No ownership rights are transferred to you, and no content may be copied, modified, distributed, displayed, licensed, or commercially exploited without prior authorization or another valid legal basis.

Third-party tools, services, and links

The website may rely on third-party providers for payment processing, hosting, analytics, shipping, fraud prevention, communication, product information, or other services. These providers may operate under their own terms and privacy practices.

Links or references to third-party websites are provided for convenience and do not imply control, endorsement, or responsibility. Your use of a third-party service is subject to the terms established by that provider.

Website and product disclaimers

The website and its content are provided on an “as available” basis. To the extent permitted by law, we do not guarantee uninterrupted access, error-free operation, permanent product availability, exact color reproduction, or that every description will remain current at all times.

General wellness, lifestyle, nutrition, and dietary content is provided for informational purposes and is not a substitute for medical advice, diagnosis, treatment, or individualized professional guidance.

Limitation of liability

To the maximum extent permitted by applicable law, Yumora and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use, delayed access, third-party services, product unavailability, or a transaction with the store.

Where liability cannot legally be excluded, our responsibility will be limited to the amount paid for the product or transaction giving rise to the claim, unless a greater remedy is required by applicable law. Nothing in these terms excludes rights or remedies that cannot lawfully be waived.

Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, liabilities, damages, and reasonable costs arising from your unlawful misuse of the website, violation of these terms, infringement of another person’s rights, or submission of fraudulent or unauthorized information.

Changes to the website and these terms

We may update products, services, features, prices, policies, and these Terms of Service to reflect operational, legal, security, or business changes. The current version will be published on this page with an updated effective date.

Your continued use of the website after revised terms are posted constitutes acceptance of the updated terms to the extent permitted by law.

Governing provisions

These terms are governed by the applicable laws of the jurisdiction in which Yumora operates, without regard to conflict-of-law principles, except where mandatory consumer laws require otherwise.

If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect. A failure to enforce any provision does not waive the right to enforce it later.

Contact information

Questions about these Terms of Service, an order, a product, or a store policy may be directed to Yumora through the Contact page.

• Email: info@yumora.lat
• Phone: 346 449 9524
• Address: 1072 County Road 104, Columbus, TX 78934